Privacy Policy

TCC ADR Centre is committed to protecting the rights of all our visitors. Your privacy on the internet is of the utmost importance to us. At TCC, we want to make your experience online satisfying and safe.

This Privacy Policy sets out the basis on which any personal data that TCC collects from you, or that you provide to TCC, will be processed. Please read the following carefully to understand TCC’s views and practices regarding your personal data.

Unless restricted by applicable law, you agree that any and all personal data relating to you collected by TCC from time to time may be used and disclosed for such purposes and to such persons as set out in this Privacy Policy.

TCC may amend this Privacy Policy at any time and an individual notice may not be sent to you. You will be deemed to have acknowledged and agreed to the amended Privacy Policy if you continue to use the Website after the changes have taken effect. You are reminded to check for updates to this Privacy Policy prior to using the Website.

Collection and Use of Personal Information:

Upon visiting our website, your IP address is automatically collected by our web server. This IP address serves as a unique identifier for your computer on the internet, allowing data transfer between connected computers, while preserving your anonymity. We use your IP address to help diagnose problems with our server and to compile statistics on site usage. We do not make your IP address available to anyone outside TCC staff.

TCC staff alone has access to this information, ensuring confidentiality. You are not obligated to disclose personal data while browsing the website, except when responding to your requests or when directly contacting TCC.

Should you choose to use specific website features, personal data may be collected, encompassing traffic data, location data, and accessed services and content. The instances mentioned are not exhaustive and are subject to change.

Purposes of Use:

All collected personal data may be used individually or collectively by TCC for various purposes, including website administration, providing services and content, addressing inquiries or requests, resolving complaints, and communicating non-marketing commercial information. Your personal data will not be shared for direct marketing purposes without your express consent.

IP Addresses:

To improve website performance and for system administration, TCC may collect and store information about your computer, such as your IP address, operating system, and browser type. This information is solely used for data analytics and website optimization.


In our efforts to enhance service and website efficiency, we may employ "cookies" during interactions with your browser. These small text files (typically only a few bytes), placed on your hard drive, allow our server to identify your computer.

We do not attempt to read any information on your hard drive, nor do we combine cookie data with your personal information to determine your identity or email address. Cookies facilitate a better browsing experience and help TCC improve the website.


TCC only retains personal data for as long as necessary for the fulfilment of the purposes for which it was collected or to which you have given your consent, except where otherwise provided by law.

Storage of Personal Data:

Depending on the circumstances, your personal data may be transferred to, and stored at, a destination outside Pakistan, processed by TCC's overseas service providers. By providing your personal data, you consent to this transfer, storage, or processing. TCC takes reasonable precautions to ensure the security of your data in line with this Privacy Policy and applicable laws and regulations.


TCC implements reasonable technical and organizational security measures to safeguard your personal data from unauthorized manipulation, destruction, access, or loss. However, as data transmission over the internet is not entirely secure, TCC cannot guarantee the security of data transmitted through the website. All data transmissions are undertaken at your own risk.

Disclosure of Personal Data:

Your personal data may be disclosed to TCC-affiliated companies and offices, as well as third parties like service providers and professional advisors. Some recipients may be located outside of Pakistan. TCC may also be under a duty to disclose or share your personal data to comply with legal obligations, enforce agreements, protect rights, property, or safety, or in connection with legal proceedings.

Third Party Websites:

The Website may contain links to TCC's partners' websites, each governed by its own privacy policy. Please note that these websites have their own privacy policies and that TCC does not assume responsibility for these policies, so it is advised to review them before submitting personal data.

Access to and Correction of Personal Data:

You have the right to request access to and correction of personal data held by TCC. Please email TCC using the contact information provided.


Secure Transmissions:

Please be assured that this site has security measures in place to protect the information you provide us. We encrypt information that is deemed sensitive (such as credit card numbers) or data that must remain secure to meet legal requirements.

Contact Us:

Should you require further information about the treatment of your personal information by us, or want your personal data to be deleted from the system, please contact TCC at e:

Contact Us